Customers’ Behavioural Intention - Actual Behaviour Gap In Carbon Footprint Reduction Practices Of Restaurants | Sruthi Dinesh & Y. Muniraju

An Examination Of Student Attrition On Events, Tourism And Hospitality Management Degree Programs In The UK | Faye Thompson, Rhodri Thomas & Emma H. Wood

Post-Merger Customer Perception And Service Quality In The Banking Sector: A Bibliometric Analysis | Kavita & Sandeep Aggarwal

Effect Of Knowledge Management On Financial Performance: A Comparison Of Services And Manufacturing Industry | Kirti Sharma & Kirti Dutta

Unveiling The Blueprint For Stellar Banking Experiences: Servperf Analysis And Customer Effort Score Mapping | Fathimath Thasleena K & P. Santhi

What Drives The ROE Of Hotel Companies In India: An Analysis Using Dupont Model | Jaya G. Prabhu Parrikar

Re-Evaluating Loyalty: Understanding Millennial Employees' Intent To Stay In The Post- Pandemic Era | Vimal Babu, Vipin Kumar & Amresh Kumar

Understanding Guest Satisfaction With Technological Amenities In Five-Star Hotels: A Qualitative Analysis | Savita Sharma & Sidharth Srivastava

Mapping Heuristic-Driven Biases In Behavioural Finance: A Systematic Literature Review | Umar Sadeeq & Khursheed A Butt