Occupational Role Stress – An Exploratory Study In The Indian Public Sector Banks | Kakoli Sen

Following liberalisation in 1991 and introduction of reforms in the financial sector, during the past two decades, there have been major changes including increased participation from private and foreign banks in the otherwise stable Indian banking sector. There has been intense competition among all the banks and the Public Sector Banks have had to change not only their operational methods but also introduce new products, services and marketing techniques which is very likely to create stress among employees. The present study explores the Occupational Role Stress level present with the Public Sector Bank employees in Delhi NCR with the help of Organisational Role Stress Scale by Pareek (1993). Empirical data has been collected for the study. This study also presents recommendations to managers/administrators and policy makers on several Organisational Development interventions which can alleviate stress experienced by Public Sector Bank employees.